Complete guide: how to order jewelry safely - Kara Diamond

Have you ever wondered how you can order diamond jewelry without unnecessary nervousness, with the guarantee that you're getting exactly what you dreamed of? A piece that reflects your style, respects your budget and inspires confidence from first click to delivery? At Kara Diamond, we believe a buying experience should be as clear and authentic as the diamond you choose.

1. Choose the right jewelry - online or in the showroom

On the Kara Diamond website or in our showroom in Bucharest, you can discover a wide selection of premium jewelry:

* natural diamond rings;

* refined gemstone earrings;

* elegant necklaces and pendants;

* bracelets, crosses, wedding rings and engagement rings.

Each piece of jewelry is crafted in 14K or 18K gold with impeccable finishes and authentic design. After selecting the design you want:

* click "Add to cart";

* adjust order details if necessary;

* finalize your order or continue exploring the collection.

2. Flexible ways to order

Orders can be placed through:

* official website - fast and secure;

* telephone - 0742 010 844 for direct assistance;

* Instagram - @kara.diamond, by direct message;

* showroom - with the support of our consultants.

If you are a new customer, you can create an account in less than two minutes.

3. Secure and personalized payment

At Kara Diamond, you can choose the payment method that's right for you:

* online card payment (Visa/Mastercard);

* Bank transfer - ideal for personalized orders;

* payment in 6 interest-free installments - with STAR BT cards (e.g. STAR Forte, STAR Gold, Flying Blue etc.).

For custom-made products, a minimum deposit of 30% is required.

4. Free delivery, anywhere in Romania

Jewelry is delivered by Fan Courier, Monday through Friday, between 11:00-19:00. Transportation is free for any city in the country:

* products in stock: delivery in 24-48h;

* products made to order: delivery in 14-21 working days.

5. Certificate of authenticity - Kara Diamond standard

Each piece of jewelry is accompanied by its own Kara Diamond Certificate of Authenticity, which confirms:

* the quality of the diamond or gemstone(clarity, color, carat, cut);

* the precious metal used ( 14K or 18K gold);

* a representative photograph

For center diamonds over 0.30 ct, we offer, on request, international certificates from prestigious institutions such as:

* GIA (Gemological Institute of America);

* HRD Antwerp;

* IGI (International Gemological Institute).

6. Premium packaging - a complete experience

The jewelry is delivered in an elegant, personalized box along with the Kara Diamond certificate and care recommendations. It is ready to be given as a gift or stored with care.

7. Clear and fair return policy

You have the right to return the product within 14 calendar days if:

* it is unworn and in perfect condition;

* it is returned in its original packaging;

* it is accompanied by the certificate of authenticity.

The return form is available online. The refund will be made to the bank account indicated by the customer.

8. Security at every step - useful tips

✔ Always ask for the Kara Diamond Certificate of Authenticity;
✔ Check order details before placing your order;
✔ Avoid websites or sellers without verifiable identity;
✔ Turn to our consultants for honest recommendations.